Theft is not always a break-in.
Cargo theft can involve physical removal of unattended goods, fictitious pickups, stolen identities, or compromised accounts. Genuine-looking shipping paperwork can be used deceptively.
Confirm the pickup identity.
Before release, match the authorized carrier and driver with the truck and trailer identifiers. Use a secure pickup reference alongside identity checks. A reference number by itself is not proof of authorization.
Plan for secure staging.
Minimize unattended loaded equipment. Discuss secure parking, appropriate locks, and any unavoidable staging with the transportation provider. Establish who should be contacted if the plan changes.
Treat rerouting as a new verification point.
Independently confirm last-minute destination or pickup changes through trusted channels. Train staff to pause questionable instructions, including messages that appear to come from a familiar email account.
Respond safely and preserve the record.
For immediate danger, call 911. Report suspected theft to local or state police and notify the shipment parties. Preserve timestamps, documents, vehicle details, and communications. The FBI also accepts reports through IC3 or its tips website. Do not confront suspected thieves.
Official guidance & reporting
General preparation guidance. Confirm shipment-specific requirements with your transportation provider.
← Back to shipping resources